Reporting allows you to pull a wealth of data on customer attendance, studio revenue, staff pay, and more. Studios and gyms can readily pull reports such as ‘attendance by revenue’ or reports on 'first-time customers."

Reports will include the following features:

Below is the list of reports available and a short description describing each report.

Most commonly used Reports

Name	Description
Customer Retention	Detailed customer data on retention rates by an array of classifiers.
Reward Campaigns	Detailed view of customers who have participated in reward campaigns.
Sales by Payment Type	Groups sales data by payment type such as cash, comp, credit card, etc.
Sales Export	Compiles all sales data over a time period.
Attendance with Revenue	Pulls revenue data by certain classes, instructors, etc. in a date range.
No Shows	Studio no-shows can be viewed and transaction fees can be processed.
Daily Transactions	Can pulls the transactions for a single day. Useful for day-to-day monitoring.
Contracts	View and Tag active and recently expired Contracts. Failed billing Transactions are managed here.

CUSTOMER REPORTS

Name	Description
Outstanding Debts	Customers with outstanding debts on House Accounts that need to be paid.
Outstanding Credits	Customers that have store credit on their accounts.
Non-Returning Customers	Customers who have only made one series purchase.
Customer Retention	Understanding trends of customer retention both for new customers and returning customers.
Customers By Zip	Number of customers by Zip/Post Code.
Customer Referrer Summary	Lists the number of Customers by Referrer (How Did you Hear from Us?)
Unused Accounts	Customers that have never purchased or been given a series.
Inactive Accounts	Customers that do not currently have an active package.
Report Tags	Management of created Tags.
Duplicates	Manage and Merge duplicate accounts by Billing Address, Phone Number, or name.

CLASS REPORTS

Name	Descriptions
Attendance Summary	Shows attendance values (enrollment status, capacity, revenue, etc) by day.
Repeat Trend	Lists values on customer repeat attendance within Date Range.
Attendance with Revenue	Lists detailed information on the revenue generated by customers by class.
Instructor Attendance Summary	Shows attendance values (enrollment status, capacity, revenue, etc) by the instructor.
Attendance by Timeslot	Average attendance per class based on the day of the week over the last year.
Attendance by Customer	Shows Customer Rank, Classes Taken and Earned Revenue by customer.
Attendance by Month	Month-based calendar view showing attendance by class.
Attendance by Zip	Summary report of attendance by location (ZIP Code/Postal Code).
Attendance Export	Detailed data export of attendance by Studio and Date Range.
Non-revenue Summary	Summary Report of Attendance effectively on ‘comp’ or by a 3rd party Payer.
Ratings	Lists class ratings by Class date, Instructor, Rating, and Comment.

SALES REPORTS

Name	Description
Daily Sales	Lists sales by Customer, Product, and Total.
Series Summary	Detailed Financial Report on all Series and Contract purchases respectively.
Merchandise Summary	Detailed Financial Report on all non-series sales by category then product.
Items by Payment Type	Summary version of the Merchandise Summary data.
Earned Series Revenue	Financial Report of revenue earned from enrollment and series expiration based on Date Range.
Promotions Redeemed	Promotions redeemed by Date Range.
Sales Export	All transactions by Date Range, and Cutoff Time.
Sales by customer	All transactions are grouped by customer.

SERIES REPORTS

Name	Description
Remaining Package Value	Financial Report of all class credits left in the package before the cut-off date.
Inactive Series	Unused Package in Last 2 Weeks
Export All Open Series	Detailed Export of all currently Active Series
Contracts	Detailed report of all customers with Active Contracts. Failed billing transactions are managed here with a three-month rolling view.
Series Expiration	View when and if a series has expired along with how many classes are remaining on a series.
Unpaid Booking	rReport of all customers who are enrolled in classes that extend beyond their current billing cycle renewal date.