Point of Sales (POS) Hardware
Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over a week ago

Customers are encouraged to order equipment directly and to establish an independent relationship to purchase and support studio POS hardware needs. zingFit does not support POS hardware. This list outlines hardware that studios might need. For a complete list of approved POS hardware, please visit https://www.barcodesinc.com/partners/zingfit/

  • Card Reader/Terminal - most studios only need a USB magnetic card reader (US studios should not need a credit card terminal - in countries where chip-and-PIN bank cards need to be read, a separate terminal is required). We support anything that has dual-track and keyboard emulation.

  • Phone/Tablet Compatible - There is also a non-integrated swipe option for a phone/tablet compatible option.*

  • Receipt Printer (desktop only)- studios have the option of printing customer receipts from a standard PC printer or from a thermal POS printer – note that for US studios, all credit card transactions through zingFit system are presented as card-not-present which means they DO NOT require a customer signature. A thermal POS printer is required if studios would like to use a cash drawer.** Please note, that the TSP100 is not compatible with a phone/tablet

  • Bar Code Scanner – studios using key tag check-in, or those using bar-coded labels for retail merchandise checkout will need to purchase a barcode scanner.

  • Bar Code Printer and Labels – labels can adhere to merchandise or hang tags.

Contacting Barcodes Inc.

Studios should feel free call or email the dedicated account manager assigned to zingFit customers: Robert Bollweg | p: 312-765-6887 | rbollweg@barcodesinc.com | f: 312-583-9215

Please Note: To order Gift Cards, please do not go through Bar Codes Inc, but rather read this Gift Card Article and order from Plastic Printers.

*Please read the attached instructions found at the bottom this article if you have the magtek pn-21073075 in order to get this reader to work with mac.

**To set up the thermal printer in the ZF system navigate to Admin>Configuration>System Settings Find "Receipt Printer" in the settings. Change this from standard to thermal.

zingfit does not provide card-present transactions either for:

- local payment types

- PayPal and PayTabs

- chip and pin (bank cards in EU/Canada)

Please call your bank to ask if they offer a terminal directly to a processor. If they do, please reach out to zingfit support to create a dummy payment type within your Point of Sale.

Trouble Shooting Steps

To make sure that the card reader is working, please do the following to troubleshoot:

  1. Open a blank word document

  2. Make sure that you have clicked on the new page (i.e.: The cursor must be active on the page)

  3. Swipe a card in the card reader.

  4. If you see the card data appear on the document, then we will escalate this to our development team to troubleshoot the register.

  5. If no card data appears, then the card reader is faulty and must be replaced by BarCodesInc.

  6. If the label printer is not being recognized the issue is most likely the result of a blocked plugin. Please check your browser plugin settings and make sure the dymo plugin is allowed on the zingFit backend URLs.

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