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Onboarding System Training 2 - Video
Onboarding System Training 2 - Video
Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over a week ago

Watch this video AFTER watching and completing the Setup Tasks for Onboarding System Training 1 - Video

Training Agenda and Setup Tasks

00:30 - Booker - No setup tasks with this, but I could suggest creating a few test accounts to use the Register. Familiarize yourself with enrolling/canceling/no-showing customers into/out of classes and waitlists.

02:17 - Point of Sale (PoS)/Register - Get familiar with the payment methods and redemption options in the register.

10:28 - Customers - No setup tasks, but consider this page when setting up your Roles. Who should have access to this report?

11:26 - System Emails - Enable/create and edit any system emails you wish to send to customers.

13:13 - Tax Rates/Tax Zones (VAT) - make sure all taxable products are priced in the system without tax so that it can show the customer the included price.

15:22 - Products and Categories - Add in any inventory you already have by creating Products and Categories, then add them to your inventory by creating a Purchase Order. Consider using the suggested Inventory Management Supplier.

22:16 - System Settings - Please review these settings and let your Onboarding Coach know if there are any that you need to change. We will also review these items in the Q&A.

After you've completed these setup tasks, schedule a Q&A session with your onboarding coach.

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