Contracts - Count Based or Unlimited Memberships/Contracts That Use Recurring Billing

Contracts are used most typically for multi-month memberships with recurring billing to the studio customer's credit card on file. To set-up a Contract, Scheduling/Retail > Series/Contracts > Add Contract.

First, you will need to select a Series Type, add the name to the Contract, add a Base Series Price, and enter the Contract Frequency.

For a monthly contract, enter "1" for Contract Frequency and choose "months" from the drop-down menu. For 30-day Contracts, enter "30" and leave the drop-down menu set to "days."

Times to recur is the number of times the series will renew. For example, an annual contract billed monthly would be set to 12.

Click Next to unlock additional Contract settings.

Is Unlimited lets you set the number of classes per contract to unlimited or a set number. Choose if the Contract Renews, ends, or converts. at the end of the term. The Convert option allows a new Contract (such as a month-to-month recurring Contract) to be issued at the end of the term. Selecting Yes, will re-sell the existing Contract to the customer. Choose whether the Customer Can Cancel. If not, the customer must ask studio staff to cancel the Contract.

If a Fixed Billing Day is not set, the Contract will start on the purchase date, and use that as a reference for future billing. If a Fixed Billing Day is selected, the Contract will bill a pro-rated amount for the first month, then the full amount at the Fixed Billing Day, and the balance of the pro-rated month at the end of the Contract. Fixed Billing is useful for studios that wish for all Contracts to bill on the same day.

If Allow Debt is set to Yes, customers with failed credit cards will be permitted to schedule classes. Otherwise, the zingFit system will attempt to bill the credit card twice, and on the second failure the Contract will be disabled, and cannot be reactivated -- a new Contract will need to be issued. The studio admin is notified of all credit card failures.

The Billing Cycle Unit Pricing shows the stream of payments to be generated by the Contract. It is possible to edit any individual month of the payment stream (ex: first month, pay just $10). NOTE: any adjusted payment streams will be repeated at Contract renewal. It is also worth noting that any promotions applied to a Contract will be applied to a renewed Contract.

Make sure to enter an Estimate Price Per Class so that reports such as Attendance with Revenue can calculate a dollar value for each individual class taken by the Contract customer.