Promotions can be offered on retail products. To add a new Promotion, go to Admin > Scheduling/Retail > Promotions > + Add Product Promotion.

Each Product Promotion will require a Name. This is for internal use only and will be used for internal reporting. For the Discount Type, you can select based on a Percentage or Flat rate.

The Promo Code is the desired alphanumeric code provided to customers. When promotions are activated, customers will enter this code into the promo section of the billing page to claim the discount. Promo codes are NOT case sensitive, so be sure that any active promotions don't share the same lowercase version of a code.

Start and End Date fields are the date and time constraints placed on each individual promotion. If no dates are provided, the promotion will run by default for seven days from the date of creation. If you want a promotion to start immediately and last forever, we recommend setting the Start Date to the day before the promotion was created and the End Date several years ahead.

The Redemption Limit is the number of individual customers who can redeem the promotion before it is deactivated (ex: Limit to first 100 customers only). If no number is provided, the promotion will remain open to all customers until the End date is reached.

The Per Customer Limit is the number of times any one customer is permitted to redeem the promotion. If no number is provided, no limit will be placed on redemption.