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FAQ
Can I edit or change the activation date on an unlimited series?
Can I edit or change the activation date on an unlimited series?
Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over a week ago

NO, unlimited can’t be reactivated, so Studios will need to comp a new one to the customer.

NOTE - Comping Series and Contracts do not remove the 'New' status from the customer, allowing them to benefit from Series/Contracts restricted to New customers. A customer is only no longer considered New whenever they purchase a Series or Contract that does not allow them to remain new on purchase.

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