The zingfit system sends emails to studio customers on behalf of the studio. For example, zingfit sends booking confirmation emails with a return address similar to info@yourstudio.com. This article describes how studios can create/edit an SPF (Sender Policy Framework) record to authorize zingfit to send email on the studio's behalf.
How it works
An SPF record contains a line of text that declares which outgoing (SMTP) mail servers, other than the studio's email server, are allowed to send email as if it originated from the studio's domain.
This is accomplished by adding a DNS (Domain Name Servers) text record - DNS naming is used by the Internet to locate computers and services through user-friendly names (like domain names). The SPF record is a portion of the DNS record that enables a person/entity to state publicly that zingfit is an authorized sender for the email domain.
When email systems receive an email message, they typically perform an SPF check to verify that the email came from who it says it did. If there isn't a valid SPF record identifying the IP address which sent the email as its sender, email providers often consider that email to be spam and flag it as untrustworthy and it will not be displayed to studio customers.
Setting up an SPF record
Management of DNS/domain records requires the work of a network professional.
Forward the information below to the person that handles either your email or website services.
Setting up an SPF record differs across hosting provider systems. DNS records are managed alongside the email domain. Adding an SPF record to the DNS configuration depends on how and by whom the domain is being hosted.
Note: As an example, here are the instructions provided by GoDaddy.com: Managing DNS for your domain names.
If you have already set up an SPF record for another purpose, you can simply add a reference to Zendesk to it.
To create or edit an SPF record to reference zingfit
If you have an existing SPF record, add this to it:
include:_spf.zingfit.comExample,
if you use google apps:
v=spf1 include:_spf.zingfit.com include:_spf.google.com ~all
Example, if zingFit hosts your mail:
v=spf1 include:_spf.zingfit.com include:mailanyone.net ~all
For help with constructing the record see here: http://www.spfwizard.net/
To validate the record once it’s been created: