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Failed Billing and Booked Classes
Failed Billing and Booked Classes
Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over a week ago

A customer who has booked classes via an auto-renew Contract, but then has a failed billing will still keep their bookings. The system does not actually remove the customer from any classes after their Contract fails. Staff would have to remove the customer manually if the policy calls for it.

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