Skip to main content
All CollectionsGetting Started
How to navigate the Support Messenger
How to navigate the Support Messenger
Lauren Everett avatar
Written by Lauren Everett
Updated over 2 years ago

The zingfit Support Messenger has a brand-new look. These changes will help you navigate and track your ongoing and past support conversations. The bottom navigation will consist of three tabs: Home, Messages, and Help.

The Home tab is your starting point. You can quickly submit your messages to the support team and access the knowledge base.

Can't remember what the support team recommended last week? If you ever need to double-check a response or are not sure if you asked a question, the Messages tab stores all previous conversations with the zingfit team.

Sometimes it is easier to solve something on your own. Use the Help tab to search the zingfit Knowledge Base. You can even submit your question to the support team and check out the Knowledge Base while you wait. When you receive a response, the Messages tab will let you know.

Did this answer your question?