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All CollectionsMarketing Automations Forms & WaiversForms and Waivers: FAQs
Why are customers receiving a re-opening waiver email even though they've signed the waiver?
Why are customers receiving a re-opening waiver email even though they've signed the waiver?
Lauren Everett avatar
Written by Lauren Everett
Updated over 2 years ago

Re-opening waiver emails are triggered by waivers not being signed and the terms & conditions not being signed. It may be caused by a recent migration onto the platform.

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