Search for the customer in the booker, then select 'Series'. Whether the Series is active or expired, you will see a '$' symbol to the right of the package in question.

Select '$' (Order details and refund) to view the original receipt.

The order ID is located in the upper righthand corner of the receipt.

Search for the customer in the booker, then select 'Series'.

Select ' History' on the contract in question

Locate the previous billing cycle you want to refund

Select 'Print Receipt'

The ID in the upper left hand corner is the Order ID for that specific billing cycle

Search for the customer in the booker, then select 'Series'

Select 'Merchandise' on the customer pop up window

Select '$' (Order details and refund) to view the original receipt.

The order ID is located in the upper righthand corner of the receipt.