Here is a brief overview of system emails available:
Abandoned Series Purchase
Sent to customers who clicked to buy a series but never finished checking out
Attendance Cancelled
Sent immediately upon canceling a reservation from the public website or Booker with 'remove and notify' selected
Booked From Waitlist
Sent immediately upon being booked from the waitlist
*This is available to a studio-specific email
Booking Confirmation
Sent immediately upon making a reservation from Booker or the studio website.
*This is available to a studio-specific email
Class Cancelled
Sent to all enrolled and waitlisted customers when canceling class from Booker
Customer Journey - Attendance
Sent a number of days since a customer has not taken a class
Customer Journey - Series
Sent a number of days before a series is due to expire
First Visit
Sent overnight after the first class has been taken
Follow Up Form
Can be set as the message to use when a follow-up form is due to be filled out
Guest Booking Confirmation
Sent immediately upon making a reservation from Booker or the studio website
Guest Invitation
Sent immediately upon making a reservation from Booker or the studio website
Guest Removed
Sent immediately upon canceling a reservation from the studio website or Booker with 'remove and notify' selected
Reward Issued
Can be set as the message to use when a reward is issued from a loyalty program
Reward Progress
Can be set as the message to use when a progress notification is sent as part of a loyalty program
Series Class Count Low
Notify customers when their remaining classes on a series reach a certain count
Series Expiring
Sent overnight to alert that a series will be expiring due to time
Substitute Instructor Confirmation
Displayed to instructors when they've accepted a substitute request
Substitute Instructor Fulfilled
Sent to instructors when a substitute request has been accepted
Substitute Instructor Request
Sent to instructors by an admin requesting a substitute for a particular class
Waitlisted
sent immediately upon being added to the waitlist from Booker or the studio website
*This is available to a studio-specific email
Waitlist Spot Open
sent when a customer late cancels a reservation from the studio website