Contracts are the lifeblood of the fitness industry. Recurring billing creates a predictable source of income so tracking the status of your customer contracts is a vital part of studio health. In the Contract report, studios can manage and evaluate all existing contracts in one place. Access the Contracts report by clicking Admin > Reports > Contracts.

Recurring Contracts are often expired due to a failed collection attempt. In the Failed Billing portion of this report, studios will be able to take payment on the spot or choose another card on file. The Gateway Reason should be taken into consideration; if the card on file was declined, it may be necessary to save a new card before attempting the transaction again. Once the transaction is successful the expired contract will re-active honoring the original activation date.