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FAQ- What does "Allow Debit" mean for contracts?
FAQ- What does "Allow Debit" mean for contracts?
Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over 4 years ago

Allow Debit will allow Contracts to renew without the need to have a valid payment method or credit card on file that the system can charge. Normally, if a customer does not have a credit card on file or the card declines upon payment processing, the Contract will not renew successfully and will go into Failed Billing. If credit card billing fails for any reason, there will be an alert displayed in the customer's profile in the Booker. A button will be displayed that will allow you to pay down the debt. There is also an Outstanding Debits report for customers where you can see everything at once.

Note: Updating credit card info will not automatically pay down debt owed by the customer. You will still need to manually remove the debit by clicking on the "Pay Down" button.

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