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Do Free Classes Count Towards a Reward?
Do Free Classes Count Towards a Reward?
Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over 2 years ago

No. You are now probably asking,"why not?"

Free classes do not generate revenue for a studio, therefore the system does not count those classes. A studio doesn't reward those who buy things with free things.

Free classes are any class that has a zero value. A class has a zero value when it is taken through either promotion of 100%, a comp, from receiving a reward or when it is a free event/workshop.

Example: A studio has a campaign that rewards a customer every 15 classes taken. There is a customer with a comped 10 pack. This customer uses up all 10 classes and then purchases 2 classes and uses those credits up. That customer will only be tallied 2 classes towards the reward.

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