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Our customers are unable to cancel their classes from their zingfit profiles

Seanalee Greenough avatar
Written by Seanalee Greenough
Updated over 2 years ago

Customers can only cancel class enrollment up until the end of the studio's cancellation window. After the confirmation window closes, the "un-reserve" link is no longer available to customers and a "late cancel" button appears. This allows the clients to release their spot as a courtesy to other clients who might be otherwise locked out.

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